Step 1: From your ID Management System account, click on the “ID Photos” tab.
Step 2A: On the “ID Photos” page, you can see your “Pending” ID photos. Click on the “Moderate” button to start approving/denying ID photos.
Step 2B: Once you click on the “Moderate” button, the “Photo Moderation Panel” will open. You’ll be able to see the new photo submitted for approval.
Step 3A: If the ID photo meets all of your requirements, you can proceed to click the action “Approve”.
Step 3B: When denying an ID photo, you can include a message for users to know why you rejected their new ID photo.
Step 4A: The “Notify Users” feature allows you to notify your app users via email.
Step 4B: Unselect the “Notify Users” button if you don’t want to notify users regarding the approval or denial of their ID photos.
If you have any more questions regarding ID photo moderation, do not hesitate to chat with us!