Step 1: From your ID Management System account, click the “ID Photos” tab.

Step 2: On the “ID Photos” page, you can see your “Pending” ID photos. Click on the “Moderate” button to start approving/denying ID photos.

Step 2.1: Once you click on the “Moderate” button, the “Photo Moderation Panel” will open. You’ll be able to see the current photo and the new photo submitted for approval.

Photo Moderation Panel

Step 3: If the ID photo meets all of your requirements, you can proceed to click the action “Approve”.


Step 3.1:  When denying an ID photo, you can include a message for users to know why you rejected their new ID photo.


Step 4: The “Notify Users” feature allows you to notify your app users via email.

Import card data

Step 4.1: Unselect the “Notify Users” button if you don’t want to notify users regarding the approval or denial of their ID photos.

Import card data

If you have any more questions regarding ID photo moderation, do not hesitate to chat with us!

in ID Management System