Report Suspected Identity Theft

If you suspect identity theft has occurred within the ID123 mobile application, please fill out this form. In addition,  please contact the institution who issued you the ID card and report the suspected identity theft. The institution will be able to investigate your claim and disable your compromised credential from being misused.

The primary purpose of the form is assist users of the ID123 mobile application who believe their account or identities has been compromised within the app. The information submitted along with other information we find is considered confidential but may be disclosed to the institution which issued the credential as well as local or national authorities. We may store and use the information you submit to understand and help prevent identity in the future. Providing detailed information on this form is voluntary. However, if you do not provide detailed information it may be more difficult to assist you. If you are a potential victim of identity theft you must contact the institution who issued you the credential in order for them to prevent its continued use. If you intentionally provide false information, you may be subject to criminal penalties. If you have comments or suggestions for making this form simpler, we would be happy to hear from you. You can write to the help@id123.io. We will use commercially reasonable efforts to process your submission timely however we cannot guarantee we will be able to help with or even respond to every submission, particularly incomplete submissions.