About Us


Our Story

ID123 Inc. is a digital identity solutions company founded in 2017 by Rich Eicher and based in Waltham, Massachusetts. Our solution includes a web-based ID Management System (IDMS) and a mobile ID app. The ID Management System is where institution administrators can issue and manage digital ID cards remotely. The mobile ID app is where cardholders can create and store their digital credentials.

By providing a cloud-hosted identity platform we are able to offer digital ID card solutions to both large and small institutions around the world. We work with businesses and non-profit organizations, K-12 schools, colleges and universities, membership associations, and even city governments. Many of our customers are located in the United States, Canada, Europe, Australia, New Zealand, Singapore, and South Africa.

Our service enables identity credentials to be validated in ways not possible with physical IDs. Therefore, we believe that digital credentials will complement physical ID cards in some cases and replace them in others.

Our Mission

Our mission

To change the world by making digital identity accessible to everyone with a mobile device and enabling institutions around the world to issue and manage digital credentials remotely.


Our team

Our success comes from the talent and commitment of our employees. Our biggest asset is our diverse team of technical professionals with industry-standard knowledge. Interested in joining our team? Email us your resume at apply@id123.io and tell us why we should hire you.


Trent university

The [digital bus] pass and the response has been great so far! I am looking forward to seeing more students activate their cards as they return to campus.

Patti Kidd
TrentU Card Manager

Westgate cabana

ID123 has been a game changer for our small non-profit. The transition has been easy for our members and the support from ID123 has been phenomenal.

Kurt Schumacher
President at Westgate Cabana

Wallace Community College Logo

ID123 has been a life saver for our College. Our account representative is very knowledgeable of the product and very helpful. I’m glad our College uses ID123.

Daymesha Reed
Student Life Coordinator

Our Commitments

ethics statement

Ethics Statement

We are committed to conducting business in accordance with the highest ethical and professional standards free from possible illegal, unethical, or improper conduct. Read more about it in our Ethics Statement.


Human Rights Policies

We are committed to respectful, equitable service delivery and employment practices as well as a customer base and supply chain that is free from slavery and human trafficking.  Read more about it in our Modern Slavery Act Statement and Anti-Harassment and Discrimination Policy.

Access to town libraries

Student Data Statement

We are committed to keeping student data safe. We implement robust security controls, policies and procedures in order to do so. Read more about it in our Student Data Statement.