What’s New
Sept 30th, 2024
IDMS
- Customize the ‘Device Limit Exceeded’ Card Banner – IDMS admins can now customize the ‘Device Limit Exceeded’ card banner on their cardholders’ digital ID cards.
- Filter and Send In-App Messages based on Card Status – IDMS admins can now include additional filters to search for individual records by their Card ID, Full Name, or Unique Identifier or choose to send a message to all cardholders from a card record group with a specific card status.
- Enhanced Card Lifecycle Logs – The Card Life Cycle Log now provides IDMS admins more in-depth details about the changes applied to each card record.
- Enhanced Card Record CSV Imports– When IDMS admins are importing a CSV file, card records can now be deactivated and archived when missing from the import file and will activate and unarchive when they reappear in the file.
- Compare Card Data Changes Submitted for Moderation– IDMS admin can now view all current and newly submitted card data when viewing a moderation submission.
- Zoom and Crop ID Photos Submitted for Moderation – Submitted ID photos for moderation can now be zoomed and cropped by IDMS admins before being applied directly from the moderation panel.
- Crop Card Print Template Background Images – Background images added to print templates can now be cropped by IDMS admins to meet the required aspect ratio.
- Enhanced Sync Error Reports – We updated the downloadable sync error reports to include details about remote system failures.
Aug 21st, 2024
IDMS
- Customize Card Banner Text Color – Customize the text color of your card banners.
- New Search Filters for Card Renewals – Card records can now be filtered by their card status when renewing cards on the Card Renewal page.
- ID Card Scanner – Create and invite designated personnel to schedule Scan Sessions to validate cardholders’ ID cards using their barcode/QR codes.
- Account Permissions Based on Card Record Groups – Account permissions are now based on card record groups instead of the digital card templates.
July 11th, 2024
iOS/Android
- Updated the “ID Card Support” Page Labels – Updated the static labels for the ID Support Contacts and removed the “Contact Role” field.
- Improved Message Inbox and App Notifications UI – Improved the clarity of the Message Inbox and App Notifications UI and added an option to delete all notifications from the inbox.
- Security improvements – Improved the overall security of the app.
- Bug Fixes – Fixed an issue where the QR code timestamp would disappear and reappear when switching between ID cards.
May 30th, 2024
IDMS
- New Billing Controls – The account owner can now schedule a reduction in the number of card records purchased the next monthly billing cycle.
- Improved Card Search – An Admin can now search by cardholder’s unique identifiers from the card search popup.
- New Card Data Sync Integrations Page – The “Sync Schedule” and “Sync Connections” pages have been moved from the left menu and into a new Card Data Sync Integrations page.
- New Physical Card Templates Page – Physical card templates are now listed and can now be created and edited from a dedicated page under the ID cards left Menu.
- New Card Record Groups – Whenever a digital card template is created a card record group with the same name will now be created. A card record group can be used to link a group of card records with a digital and physical card template.
- Improved Card Record Dashboard UI – The Card Record Dashboard now displays both the digital and physical card templates linked with the card record group.
- Improved Physical Card Templates – A physical card template can now be linked to a card record group. Only one physical template can be active in the card record at a time for printing.
- New Cloud Printing Integrations Page – Admins can now configure integrations with third-party print services to create advanced physical card designs and trigger print jobs remotely.
- New HID Fargo Connect – Send print jobs to HID Fargo Connect.
- New Entrust Instant ID as a Service (IIDaaS) – send print jobs to Entrust Instant ID as a Service (IIDaaS).
- Moved Import and Export Card Records Options – The import and export card records options have been relocated to the Actions column of the Card Record Dashboard.
- Moved Physical Card Dimensions Configuration – The physical card dimensions are now configurable from the physical card designer instead of account settings.
- Moved certain “Card Settings” to “Layout” – On the Physical Card Designer, certain “Card Settings” have been moved to a new “Layout” tab. The functionality has remained the same.
- Moved Domain Verification – The Domain Verification feature is now located in its own section on the Account Settings page.
- Moved Card Search Popup – The Card Search functionality is now located in the header of all pages of the IDMS.
- Moved API Key Actions– The ability to edit API key details and delete an API key is now located under the actions column.
Apr 18th, 2024
IDMS
- Media Hyperlinks and Alt Description Fields – Admins can now add an optional hyperlink and alternative media description for each image uploaded in the ‘Media’ section of the card template builder.
- Preview both Digital and Physical Card Designs – Both the digital and physical card design previews are now displayed on the card template builder.
- Card Moderation UI – Admins are now able to view all current and newly submitted card data on one view.
- Send Moderation Denial Reason – You can now optionally choose whether or not to send the denial reason for a moderation submission as an in-app message to the cardholder.
- Save Moderation Denial Reason as Note – Admins can now choose when denying a moderation submission to save the reason as a note attached to the card record.
- Card Record Note Icon – A note icon will now be displayed next to all card records that have a note added to them.
- New Card Invitation Page – The bulk card invitations functionally have been moved to a separate “Card Invitations” page under the Communications left menu.
- New Search Filters for Sending Card Invitations – You can now search by multiple unique identifiers or select specific inactive records or inactive records within a set date range when sending card invitations to select specific individuals.
- New Search Filters for Card Renewals – Admins can now renew specific cards based on their unique identifier, card ID, full name, card status, or all cards within a specific template.
- Physical Card Printing Integrations – Admins can now view all available card print integrations and configure their desired print integrations in their account.
- New Admin Management Role-based Permission – Admins can be assigned the “Add/Edit Admins” additional role enabling them to invite new admins to the IDMS, change an admin role, and disable/enable admin IDMS access.
- New Billing Role-based Permission – Admins can be assigned the “Billing” role which will grant them access to the billing pages of the IDMS.
- Preview Card Support Contacts – Support Contacts are now able to be previewed from the IDMS.
- UI Improvements – Small improvements to the user interface to make it more user-friendly.
Apr 1st, 2024
iOS/Android
- Updated In-App Messages – Notifications from the App will now be displayed separately from Institutional In-App Messages in the Message Inbox
- Rearrange the Order of ID Cards – From the My Cards page, users can now rearrange the order in which their ID cards are displayed in the App if more than one ID card is installed.
- Updated Face ID Settings – When choosing how to authenticate on app launch, users will be able to choose to either use Face ID / Device Password or a Custom App PIN Code.
- Show Barcode Value in Expanded View – When expanded, barcodes will now always display an option to view the barcode value.
- UI Improvements – Improved the user interface to make it more user-friendly.
- Security Improvements – Improved login security and app authentication.
Feb 13th, 2024
IDMS
- Card Print Queue – The Card Print Queue page will record all requested print jobs that have been dispatched either to a third-party cloud print service integration or a local ID card printer via the browser. The print queue also allows for individual print job approval and moderation by other admin roles.
- Card Print Role-Based Permissions – Admins can be assigned a role enabling them to request print jobs or approve requested print jobs before dispatching them to the printer.
- Card Print Queue Data Retention – The data retention period of the Card Print Queue is displayed under the data retention settings of each IDMS account. This retention period will be static at 7 days.
- Customize Card Notifications for Card Data & Moderation – Admins can now customize card notifications that are sent to cardholders when their card data is updated manually or through moderation.
- Bulk Import Separate Expiration Times for Each Card Record – When importing card data in bulk, admins can now set an individual expiration time for each card record and edit the expiration time on the card record dashboard once imported.
- Google and Microsoft SSO for IDMS Login – Google and Microsoft SSO can now be enabled for IDMS login.
- DNS Verification is now Incorporated as Part of SSO Configuration – In order to add a customer identity provider admins will now first need to verify a DNS record for their account.
- Automatic Card Expiration Reminders – Admins can now set automatic reminders to be sent to all cardholders 10 days before their card’s expiration date.
- UI Improvements – Small improvements to the user interface to make it more user-friendly.
Feb 6th, 2024
iOS/Android
- Accessibility Improvements – Updated voice-over labels for improved clarity.
- Updated Card Animation – The card animation now focuses on the QR code area in the bottom section of the ID card. Moved the Delete App Account Option – The “Delete App Account” option has been moved to the “My Account” view.
- Moved “Add a Card” Page From the Bullet Carrousel – The “Add a Card” view has been moved from the bullet carrousel to the “Add a Card” header menu.
- Renamed the Notifications Page – The Notifications view in the ID123 app has been renamed to “Messages”.
- Added Support for Apple SSO – Users can choose to use their Apple ID to sign in to the ID123 app.
- UI Improvements – Improved the user interface to make it more user-friendly.
Dec 14th, 2023
IDMS
- Cardholder Notifications When Renewed – You can now optionally notify cardholders with a push notification when an IDMS admin renews the card record and moves it from one template to another. For example, when changing membership tiers.
- Added Option to Delay Card Archival During Data Sync – You can now delay the archival of the card records by 7 days during LDAPS/Active Directory data syncs if the record goes missing. For example, missing due to a data or permission misconfiguration or change.
- Added Option to Unarchive Card Records During Data Sync – During data sync, if a card gets archived because the record disappeared in the other system, you can now unarchive card records automatically based on reappearance in a subsequent sync. Card records unarchived will be changed to the “Inactive” card status and any cardholder-submitted data will need to be resubmitted when the user installs the card.
- Moderation Status on the Card Record Dashboard – If a card is under moderation, the status is now displayed on the card record dashboard.
- Default to API Key Version 2 – During the API key generation process, the system will now default to API version 2. Version 1 will remain supported until Dec 31st, 2024.
- Introduced a “Remember Me” Option During OTP Authentication – We have made it easier to sign in again with a “Remember Me” option during the one-time password authentication step.
- New “Card Configurations” feature – The Card Configurations feature enables admins to configure card link menus and card status change push notifications and banner text. These configurations can then be assigned to card templates in the Card Template Builder.
- Additional Admin Roles – On the Administrators page of the IDMS, additional roles are now displayed along with the main role.
- Renamed the “Admin Permissions” Module to “Role Permissions” – The “Admin Permissions” Module was renamed to “Role Permissions” for better clarity.
- New “Change Admin Roles” Module – The ability to change another administrator’s admin role is now its own separate permission from disabling another administrator’s access.
- UI Improvements – Small improvements to the user interface to make it more user-friendly.
Nov 13th, 2023
IDMS
- Introduced Custom Card Link Menus – Custom Card Link Menus can now be created and assigned to card templates to display custom links on the digital ID card.
- Introduced Domain Ownership Verification – Domain ownership can now be validated by generating a key specific to ID123 that can be configured by the domain owner under their DNS TXT records.
- Added Support for Bulk Deactivation/Reactivation of Cards – From the Card Record Dashboard cards digital ID cards can now be deactivated and reactivated in bulk.
- Added Support for Entrust Sigma D2S ID Card Printer – Physical ID cards can now be printed using the Entrust Sigma D2S. When designing physical cards.
- Added Support for Physical Card Designs without Backgrounds – Physical card designs can now be saved without background images or background colors.
- Introduced Support for Single-Sided Physical Cards – You can now select if the back of physical ID cards will be designed/printed.
- Renamed the “Send” button on the Card Record Dashboard to “Invite” – The “Send” button used to send card invitations has been renamed to “Invite” for better clarity.
- Improved Card Invitation Email Template – The default text for the card invitation email template has been shortened to improve readability.
- UI Improvements – Improved our user interface to make it more user-friendly.
Oct 5th, 2023
iOS/Android
- Added Support for Google and Microsoft SSO – You can now authenticate yourself using your institution’s Google and Microsoft Single Sign-On(SSO) if enabled by your issuing institution.
- Added App Overlay – When switching applications an overlay will now be displayed over the ID123 App to prevent app screenshoting.
- Automatically Prefill Email Address – Your email address will now be automatically populated into the app security question when installing your card from the ID card invitation email.
- Automatically Prefill Access Code – Your unique access code will now be automatically populated into the app security question when installing your card from the ID card invitation email.
- Improved In-app Messages – In-app Messages now support videos containing content hosted on video-sharing sites such as YouTube and Vimeo.
Oct 3rd, 2023
IDMS
- Updated Card Invitation Email Template Design – The Card Invitation Email design has been updated to improve readability.
- Added the Ability to Edit the Installation Instruction Text in the Card Invitation Email – The Installation Instruction text for the Installation Button and QR code are now editable.
- Added Additional Text Links to the Card Email Invitation – Text links for the ID123 App listings on the App Store and Google Play Stores have been added to the card email invitation in addition to a text link for the “Install My Card” button.
- Updated the Card Invitation Email Template Instructions for Access Code – When the Access Code authentication method is selected the card invitation email will now include editable instructions explaining that the access code will automatically be prefilled in the ID123 App.
- Updated Support Contacts Section UI in the Card Template Builder – Admins can now provide additional identifying support contact information for their institution on their digital ID cards.
- Enabled Barcode (Code 128 Type) To Support 30 Characters – The it’s maximum value of the Barcode (Code 128 Type) has been increased from 20 to 30 characters.
- Updated the Message in the Details Column of the Card Life Cycle Log – The message now differentiates between email invitations sent individually and in bulk.
July 11th, 2023
IDMS
- Introduced Single Sign-On (SSO) Settings under Account Settings – Admins toggle Single Sign-On for app users, Card templates, and view the card templates they have enabled SSO on.
- Introduced ID Card Printing Settings under Account Settings – Admins can now toggle the ID card printing feature on/off for their accounts.
- Added Authentication Method Selection from the Card Template Builder – Admins can now select the authentication method used for their card creation on the card template builder. Authentication methods include Unique Identifier & Access Code, Unique Identifier & Security Questions, and SSO.
- Added a Unique Identifier & Access Code Authentication Method – When this authentication method is selected each user will receive a unique 4-digit access code with their email invitation. When the user enters their correct access code in the ID123 app they will be able to add their card to the app.
- Added Unique Identifier Search Filter on the Moderation Panel – Admins can now filter moderation requests by the user’s Unique Identifier.
- Added an Optional Default Support Contact on the Account Info Page – Admins can now add an optional default support contact for their account that will be used when an account has no published card templates.
- Added an IP Addresses Page under the Help Section – Admins can now view ID123’s public IPs to use for IP whitelisting or configure third-party services.
- Updated Digital ID Card Preview – The digital ID card preview in the card template builder has been updated to more accurately reflect an issued ID card.
- Renamed the “Admin Permissions” page to “Role Permissions” – Under the Settings Tab, the Admin Permission page has been renamed to Role Permissions.
- Renamed “Admin Emails” to “Email Permissions” – Under the Settings Tab the Admin Emails page has been renamed to Email Permissions.
- Improved Card Invitation Email Template – The default text for the card invitation email templated has been updated to improve readability.
- Introduced a Logs Left Menu – Admin can now view logs for different types of activity that take place within the ID Management System as well as limit administrative access and set data retention periods for logs.
- Added a log of sent in-app messages Log – View a history of all in-app messages sent to your users.
- Added Search Functionality to the Message Log – Admins can now search the message log by the user’s unique identifier.
- Added Card Life Cycle Log – Admins can view a detailed breakdown of the activity and status changes to each card record.
- Renamed the “Import History” page to “Import Log” and moved the page to the Logs Left Menu – Admins can view a list of all CSV files imported from the IDMS and monitor which authorized administrator downloaded each file.
- Renamed the “Export History” page to “Export Log” and moved the page to the Logs Left Menu – Admins can view a list of all CSV files exported from the IDMS and monitor which authorized administrator downloaded each file.
- Centralized all CVS file exports to the Export Log page – Whenever a CSV file is exported by an admin in the IDMS, instead of being immediately downloaded the exported CSV file will instead be available for download on the Exported History page.
- Renamed the “Sync History” page to “Sync Log” and moved the page to the Logs Left Menu – Admins can view a history of all integration sync data transfers with third-party systems.
- Relocated the Admin Logs page to the Logs Left Menu – The Admin Logs page has been relocated from the IDMS settings to the new logs left menu.
- Updated the Admin Log “Activity” Column to Provide Additional Information – The Admin Log “Activity” column has been updated to provide more detailed information on the type of activity taken by account administrators.
- Updated IDMS Log Permissions – Admins will now only be able to view the records in the IDMS logs for the card templates they have access.
Jun 8th, 2023
iOS/Android
- Added Support for up to 6 Media Fields – The maximum number of media fields supported on the digital ID card has been increased from 4 to 6.
- Added Support for Video URLs within In-App Messages – In-App Messages can now play supported video files (.mp4, .m4v, .mov) from the in-app player. Non-supported file types (e.g. Youtube/Vimeo URLs) will be displayed as a clickable thumbnail link.
- UI Improvements – Improved our user interface to make it more user-friendly.
Apr 19, 2023
IDMS
- Updated Security Questions – Security questions are now an optional feature instead of it being required.
- Added Search filter for In-App Messages – Admins can now search for recipients they have previously sent messages by their unique identifier.
- Card Templates Weekly Statistics Report – Admins can now sign up for a weekly statistics report which will give an overview of the total records, total records installed, records expiring next week, and the records that expired the previous week for each card template in an account.
- Updated Sync Schedule UI – Advance Configuration is now a required separate step when configuring Ellucian or LDAP sync schedules.
- Added Group DN Filter to Sync Schedule – Admins can now specify the Group DN search filter while scheduling the sync to retrieve specific members’ data respective to specified Group.
- Added Card Offline Availability – Admins can now set how long digital ID cards will be available offline if a user’s device does not have access to the internet.
- Added Institution Logo Card Invitation Email – Admins can now card their institution’s logo to the card invitation email.
- Improved Synced Card Record Report – The Sync Card Record email report now includes reactivated cards in the card count.
- Updated Card Preview – The card preview in the card template builder has been updated to better reflect the updated digital card design.
- Accessibility Improvements – Optimized user interface for accessibility.
- UI Improvements – Made improvements to our user interface to make it more user-friendly.
Apr 5, 2023
IDMS
- Added Selection Boxes – When designing your physical cards a selection box will now be displayed around the element you are currently editing.
- Support for Solid Background Colors – Users can now choose to add a solid background color to the front and back of their physical card design instead of a custom background image.
- Created Default Positions for Elements on the Physical Card – When designing your physical cards each element (ID photo, text fields, and barcodes) now has its’ own default position on the card to make the design process more efficient.
- Added Card Orientation Preview – A preview of the card’s orientation is now displayed before a background is added to the physical card.
- UI Improvements – Made improvements to the Physical Card Designer user interface to make it more user-friendly.
Feb 7, 2023
iOS/Android
- Increased Barcode Size – Increased the size of the card’s barcode for better scannability.
- Introduced Animated QR Codes – When card animations are enabled the QR code will now rotate at standard intervals to prevent screenshots.
- Added a Scan Option for Scanning Card Invitation QR Codes – From the Search Directory and Log-in Screen you can now scan the QR code located in your email invitation to add your digital ID card to the app.
- Accessibility Improvements – Optimized app accessibility features to improve their performance.
- Updated App UI – Made improvements to our user interface to make it more user-friendly.
Dec 21, 2022
iOS/Android
- Accessibility Improvements – Optimized app accessibility features to improve their performance.
- Updated App UI – Made improvements to our user interface to make it more user-friendly.
Dec 20, 2022
IDMS
- Introduced a Physical ID Card Designer – We added the ability for IDMS admins to create a physical card design directly from the ID Management System.
- Support for Physical Card Printing – Admins can now print individual physical cards created in the IDMS using their local ID card printer.
- Improved Card Invitation Email – Made small improvements to improve the user experience.
Aug 1, 2022
iOS/Android
- Introduced a More Menu Option – We moved the buttons for Card Information, Edit Card, Get Help, and Send Data from directly below the ID card to a floating “More Menu” button on the Card Dashboard to give the card dashboard a cleaner look.
- Support for the German Language – App users can now select to use the German languages in the app.
- Added Alternate Refresh Card Data Option – As an attentive to swiping right on the Card Dashboard, app users can now refresh their card data from the My Data option in the Settings Menu.
- Added Security PIN Step to the New User Registration Process – For additional app security, we have made a PIN required when a new user registered for the app. Later the PIN can be disabled by the user from the app security settings.
- Improved Screen Reader Labels – When a device’s screen reader is enabled, textual information within the app will be audibly labeled as either a “heading”, “button”, “link”, etc depending on the function of the text.
- Optimized Screen Reader Performance – Upon navigating to a new page of the app the screen reader will now immediately announce the header of the page and if applicable, the institution and card name associated with the page.
Jun 6, 2022
IDMS
- Added Additional Date Format Options – Date formats that use periods, dashes, and slashes are now supported.
- Improved Month Selector – The month is now displayed as a dropdown in the Card Template Builder and on the Add/Edit Card Record pages.
- Added Additional Search Filters – Admins can now search for specific card templates from the Card Records, Card Moderation, and Card Renewal pages.
- Updated Admin Email Notification – Admins can now see more identifying information about the specific users who have added a card to their app such as their full name and the template name the card was installed from.
- Added Additional Customization Options for Email Invitations – Admins can now edit the contact support email address and the QR code instructional text for email invitations.
- Improved Photo Requirement – “Make the photo required” setting can now be turned on individually so if a user or admin was to remove the ID photo The user’s access to their card will be revoked until a new photo is added.
- Added Automatic Card Invitation Reminders – Admins can now enable automatic email reminders from their Email Invite page. When enabled, app users who have yet to install their card will receive another email invitation to install their digital card after a set period of time.
- Added Admin Activity Logs – IDMS Admins can now access activity logs and view the type of activity performed, the admin who performed the activity, and the date the activity took place.
- UI Improvements – Made improvements to our user interface to make it more user-friendly.
Jun 2, 2022
iOS/Android
- Introduced a More Accessible ID Card Dashboard – We replaced the swipe mechanic used to navigate the pages of the ID card with a single button that expands the ID card providing the same additional card details.
- Added Multi-language Support – App users can now select to use the Spanish, Arabic, French, Portuguese, and Italian languages in the app.
- Support for Regional Date Formats – The date format used in the app will now be determined by the user’s region and language set in their device settings.
Mar 22, 2022
iOS/Android
- Introduced My Cards page – This page allows cardholders to view, edit, and manage their ID cards.
- Card Installation Improvements – We made a number of improvements to the digital ID card app to make installing ID cards easier.
- Bug Fixes – We also fixed a few small bugs to improve the user experience.
Feb 28, 2022
IDMS
- Introduced a Feature for Moving Card Records Between Templates – Admins can now move card records between templates from the Card Renewals page.
- Introduced a Status Workflows Page – This page allows admins to create and manage card status workflows that can be linked to specific card templates. Status workflows include card banner settings and card status notification settings.
- Introduced a Card Banners Page – This page allows admins to customize card banner settings used to inform cardholders of any status changes to their ID cards (e.g. Deactivated, Expired).
- Introduced a Card Status Notifications Page – This page allows admins to customize in-app notifications used to inform cardholders of any status changes to their ID cards (e.g. Deactivated, Expired).
- Added an Option to Search Templates – Admins can now search for specific card templates from the Card Templates page.
- Introduced a “More” Column on the Card Templates Page – Actions such as Customize Email, Customize Banners, Customize Notifications, and Copy Template can be found under the “More” column on the Card Templates page.
- Updated Navigation to the Email Invitation Template – The Email Invitation tab has been moved out of the Card Template Builder. Admins can now customize the email invitation template by going to the Card Templates page -> More -> Customize Email.
- Improved the Admin Emails Page – Account owners can now select specific admins that will receive account-related email notifications.
Jan 17, 2022
iOS/Android
- Option to Auto-generate Signature – The signature can now be typed in and auto-generated
- Improvements to the Date Selector – We now support simpler date fields rather than the calendar date picker
- Accessibility Improvements – Added Voice Control support
Dec 9, 2021
IDMS
- Expiration Date Improvements – Replaced the expiration date calendar selector in the Card Template Builder with an mm/dd/yyyy field to enter a card expiration date
- Admin Permissions Improvements – Admin permissions are now separated into two tables (Main Roles and Additional Roles) for further clarity
- Updated “Unique Identifier” Settings – When selecting the ID Number as a unique identifier the answer is able to be made case sensitive
- Improvements to Exporting Card Records – Recipient email addresses are now included in the exported file
- UI Improvements – Made improvements to our user interface to make it more user-friendly
Oct 18, 2021
iOS/Android
- Support for Data Regions – We added support for multiple data regions. Institutions can now choose which region they want to store their user data in.
- Accessibility Improvements – We added support for various accessibility features to make our app accessible to people with disabilities. Special thanks to our visually impaired volunteers who provided valuable user experience testing and feedback!
Sept 14, 2021
IDMS
- Card Moderation Improvements – Added a way for admins to revert denial of the card data or photo
- Photo Export Improvements – Introduced an option for admins to export photos via Zip file where the file name is card ID instead of the full name
- UI Improvements – Made improvements to our user interface to make it more user-friendly
Aug 2, 2021
IDMS
- Card Filter Improvements – Introduced a filter on the card data dashboard to display archived cards based on a specific date range
- Added a Session Expiration Reminder – We are now letting admins know that their session is about to expire a few minutes beforehand.
- Introduced a New Card Invitation Setting – Admins can now define how they want to send card invitations: In-App + Email or In-App Only
- Added a Card Expiration Reminder Setting – Admins can now select if they want to send automatic card expiration reminders to their cardholders
- Card Deactivation Improvements – Admins can now deactivate not only Installed but also Inactive and Uninstalled cards.
- UI Improvements – Made improvements to our user interface to make it more user-friendly
Jun 30, 2021
iOS/Android
- Introduced a “Reset PIN” feature – Anyone who forgets their PIN can now rest it
- ID Photo Improvements – We made it easier to upload your ID Photo if it is missing
- Added “Privacy Commitment” slides – We shared our privacy commitment and informed users that we do not share their data with third parties
Apr 6, 2021
IDMS
- Single Sign-On – We introduced Single Sign-On (SSO)
- Ellucian Integration – We performed a system integration with Ellucian
- Admin Permissions Improvements – We added the ability to create additional roles and assign admins to specific templates.
- Push Notifications Improvements – Admins can now send push notifications to multiple specific users
- Implemented Card Notes – Admins are now able to write internal card notes on the card record dashboard
- Added a New Status for Uninstalled Cards – Cards that have been uninstalled by admin and not the app user will now have their own card status “Uninstalled by Admin”
- Added a Device Limit Setting – Admins can now set a device limit for cards
- Support for Greek Characters – We added support for Greek characters in the Card Template Builder
- Bounced Email Detection – We now show an icon on the Card Record Dashboard indicating that a card invitation email bounced
- Added a Card Search Bar – We added a card search bar as a more convenient way to search for card records across all card templates
- UI Improvements – Made improvements to our user interface to make it more user-friendly
Mar 4, 2021
iOS/Android
- Image Clarity Improvements – We improved the quality of smaller image files containing text
Feb 15, 2021
iOS/Android
- Increased Image Loading Speed – Improved the loading of digital ID card photos when opening the app
- Added Multiple Email Addresses – Users can now add more than one email address to their account and see card invitations sent to these email addresses
- Added a Signature Step during Installation – If an ID card requires a signature, there is now a signature step as part of the card installation process
- Dark Mode Improvements – Dark mode is now configurable just within the app
Dec 21, 2020
iOS/Android
- Introduced a Card Invitation Inbox – All digital ID card invitations linked to the registered email address can now be accessed in the Card Invitation Inbox
- Introduced a Card Action Feature – If a card is missing a photo or signature, an action message above the card will instruct users to add it
- Added Dark Mode Support – The app will now support dark mode if it’s configured in the device settings
Dec 10, 2020
iOS/Android
- Special Character Improvements – Enabled special characters to be recognized in user email addresses
- Push Notification Improvements – Fixed minor issues with customers experiencing delayed push notification activation and badging
Nov 10, 2020
IDMS
- Added a New Card Filter Setting – We added a filter to display expired and not expired cards
- Card Data Import Improvements – The “Add New Data & Update Existing Records” option will now be selected by default
- Added Ability to Export Card Data – Provided the ability to export card data and photos from the IDMS
- Admin Permissions Improvements – ID photo access can now be restricted from the Admin Permission page
- Timezone Display Improvements – The Sync Status page will now respect the dates in the respective account timezone and will default to UTC if not available
- Updated Email Invitation Instructions – We improved our email invitation instructions so that users are aware that they can scan the QR code on their desktop computer using an enabled mobile device to install their ID card
- UI Improvements – Made improvements to our user interface to make it more user-friendly
Oct 5, 2020
iOS/Android
- Card Installation Improvements – Introduced a simple 3-step card installation process
- Font Improvements – We now support larger fonts in the ID card fields
- UI Improvements – We made small layout changes to make our app more user-friendly
Sept 2, 2020
IDMS
- Photo Export via Zip – ID photos can now get exported from IDMS via Zip file
- Two Factor Authentication Login – Added two factor authentication into IDMS login
- Share Template Design – Admins can now share card template design with other accounts
- Card Footer Image – Added a Footer Image Setting on the Card Builder
- Additional Card Design Settings – Provided additional body background and font colors for the card
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Increased Font Size – Font size has been increased to 16px across the platform
July 17, 2020
iOS/Android
- Updated ID Card Widget Display – We now display a more detailed card status on the ID card widget.
- Introduced a Footer Image for ID Cards – ID cards can now have a footer image if required (e.g. an additional logo or signature).
- UI Improvements – Refined a few UI elements
Jun 15, 2020
IDMS
- Introduced Search Preview – Added a “Search Preview” to display how “Select Your Card” screen will look in the App
- Added a “Card Name” Form Field – Introduced a new form field for how the card template will be named during App Search
- Support for Vertical Apps – Released 2 new vertical apps (Union ID and Resident ID) and introduced app types in IDMS
May 6, 2020
IDMS
- Card Moderation – Made a provision for admins to moderate ID cards
- Push Notifications UI Improvements – Made improvements to the Push Notifications page
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Introduced Video in Push Notifications – Admins can now send video notifications to their cardholders
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Custom Card Invitation Template – Admins can now fully customize their card invitation email templates
Apr 10, 2020
iOS/Android
- Introduced a Notifications Inbox – A new Notifications inbox enables you to review push notifications.
- Added Video for Push Notifications – Push notifications now support video.
- UI Improvements – Refined a few UI elements.
Mar 23, 2020
IDMS
- Ellucian/Banner Integration – Integrated IDMS with Ellucian/Banner
- UI Improvements – Minor UI improvements and bug fixes to enhance user experience
Feb 13, 2020
iOS/Android
- Updated Expired Card View – Expired cards now show faded out fields.
- Improved Institution Search – Improved search for an institution when adding new cards.
- Updated Deactivated Card View – Deactivated cards now display a deactivation notice.
- Security Improvements – Introduced a screen recording prevention feature.
Jan 22, 2020
IDMS
- New ‘Help’ Menu in the Navigation – Account admins can now access IDMS knowledge base to understand or learn about IDMS features.
- Sync Reports – Account admins will receive a summary report for their sync process with details and a downloadable error report.
- UI Improvements – Minor UI improvements and bug fixes to enhance user experience.
Dec 2, 2019
iOS/Android
- App Ratings – Introduced an interface for users to rate the app on the App Store/Google Play
- URL Link Display Improvements – All URL links are now underlined on the cards.
- Security Improvements – Today’s date is now displayed next to the barcode on the cards to prevent ID card fraud.
- Registration Screen Updates – Added “Received an email invite?” section to the Registration screen.
- Push Notifications Improvements – URL links are now underlined and blue.
Nov 05, 2019
IDMS
- Role-Based Account Permissions – Added a page to list down role-based account permissions
- Delete Archived Cards In Bulk – Made a provision for admins to permanently delete all archived cards in bulk based on filter.
- New Filter on Card Data Dashboard – Added a new filter “All” displaying all cards in that template regardless of the status.
- Navigation Bar Updates – Moved “My Profile” and “Switch Account” into the Account navigation bar menu. And moved “Account”, “Billing”, and “Settings” navigation bar menu icons to the top below “Integrations”.
- Hide/Show Barcode Value – Made it optional to show barcode value
Oct 16, 2019
iOS/Android
- Optional Barcode Value and Photo – Added support for optional barcode value and photo. Controlled by IDMS administrators.
- Faster ID Card Installation – Implemented universal links in the card invitation emails for faster ID card installation.
- Simplified User Interface – Minor user interface changes.
Sept 18, 2019
IDMS
- Add New Account Owner – Made a provision for account owners to add a new account owner
- Add & Claim Institution in One Step – Added an option for administrators to add and claim their institution in one step
- New Card ID Photo Options – Added an option for administrators to make a card ID photo mandatory or optional
- New Card Templates – Added new default card templates: Alumni, Guest, Visitor and Contractor
Aug 19, 2019
iOS/Android
- Push Notifications – Institutions can now send push notifications to app users with iOS 10+
- Media Files – Institutions can now add media files to their ID cards
- URL Links & Phone Numbers – Institutions can now add clickable links and phone numbers to their ID cards
- iOS 13 Compatibility – Made some compatibility upgrades for iOS 13
- Country Code Updates – Added support for South Sudan country code.
Aug 5, 2019
IDMS
- Data Sync – Admins can select additional sync options when importing card data via CSV. They can sync their data with their IDMS account using LDAP (Active Directory). Data sync can be performed on a recurring schedule.
- Media Files – Admins can now add media files to their digital ID cards.
- Push Notifications – Admins can now send push notifications to their digital ID cardholders through IDMS. We also introduced a new API to enable institutions to send push notifications programmatically.
Jun 24, 2019
iOS/Android
- Auto-Registration – Introduced app auto-registration for cards issued via email.
- UI Improvements – General improvements to the app user interface.
Jun 5, 2019
IDMS
- API Access – API’s are available for paid accounts to allow their developers to integrate with external systems.
- Card Installation Improvements – The mobile app now supports one-click account registration from email invitations.
- Multiple Date Formats – Added support for multiple date formats in CSV imports.
- Navigation Menu – Introduced a new navigation menu
- Card Signature – Support for enabling signatures on cards.
- Date Selection Improvements – Date picker has an improved year selection.
- Card Installation Info – When reviewing card installation info for red flags, admins can now view which devices their cards are currently installed on.
Apr 30, 2019
iOS/Android
- ID Photo Enlargement – You can now enlarge your ID photo by rotating the phone 90 degrees.
- Signature – We introduced a Signature Pad. Now digital ID cards can include a handwritten signature.
- Country Code Updates – We added support for Cyprus and Guam country codes.
Apr 25, 2019
IDMS
- JWT API – Published JWT API to validate JWT token signature and extract information.
- Card API – Published Card API to add/edit/view/delete card data programmatically.
- Card Status API – Published Card Status API to update the status of cards programmatically.
- Navigation Menu – Introduced a new left side navigation menu in IDMS.
- Signature – Added support for the new Signature feature configuration.
- Card Expiration Updates – Introduced a standardized date format for Card Expiration and improved “Year” selection in the calendar pop up.
- New Date Formats – Added support for new date formats in CSV imports.
- Devices Details – Added additional information about devices that have installed each card.
- JWT Tools – Added additional JWT Tools and a Barcode Generator.
Jan 30, 2019
iOS/Android
- Improved UX – Users can experience a more smooth and user-friendly interface.
- Enlarged Barcode and ID Photo – Users can now tap to enlarge the barcode and photo on their ID cards.
- Network Optimization – Users can now experience reduced data and battery use when using our app due to network optimization.
Jan 21, 2019
IDMS
- Improved Photo Moderation – Updated photo moderation page to be more intuitive and user-friendly.
- Added Card Issuance via Email – Administrators can send digital ID cards directly to their recipients’ email inbox.
- New “Card Renewals” Tab – Administrators can renew digital ID cards more efficiently with the new Card Renewals page, which can be accessed via its independent tab.
Nov 29, 2018
IDMS
- ID Photo Zip Upload – Import multiple ID photos at once by uploading a zip file. The system can also retrieve zip files from a server or a file hosting service (Google Drive, Dropbox, etc.).
- Bulk Email Issuance – Issue digital ID cards by sending card invitation emails right from our IDMS.
- Improved Photo Moderation Process – When the photo moderation feature is enabled, new cards will be disabled until an ID photo is approved by the administrator.
- Improved User Interface – We added a new card status “Uninstalled” to let administrators know when the card has been uninstalled from the app user’s device. We also provided instructions at the top of the page defining each card status and made a few other improvements to the “View Card Data” page.
- Improved CSV Import Functionality – Administrators are no longer required to match card fields every time a new CSV is imported. The system will remember previously matched fields of the last CSV import.
Oct 30, 2018
iOS/Android
- Improvements to Offline Mode – App user experience in offline mode has been improved.
- Improved UI – Minor user interface improvements and fixes.
July 24, 2018
IDMS
- Improved User Interface – We simplified the Card Builder interface to make the card issuance process smoother and faster for administrators. We’ve also re-structured the Card Data Dashboard to make it easier for admins to view the status of each card. Lastly, we’ve simplified the process for manually adding data to the Card Data Dashboard.
- Added “Email Preferences” Page – The account owner can now subscribe/unsubscribe administrators to receive email notifications based on various app user activities and updates/changes made in the ID Management System.
- New Barcode Settings – Administrators now have the option to enable our system to auto-generate barcode values for them. Additionally, admins can now choose to hide the barcode in the app.
- Added “Form Preview” in the Card Builder – Administrators can now preview the form that app users pre-fill before adding their card to their device.
July 9, 2018
iOS/Android
- New Card Restriction Function – Once a card is installed on a user’s device it can not be installed on another user’s account unless permitted by the administrator. This is to help prevent identity theft and fraud within the app.
- New Expiration Icon – App users can now view the time and date on when their card expires.
- New Accessibility Functions – We’ve expanded our accessibility functions to further facilitate the user-experience for those with a disability.
- Enhanced Search Option – We’ve improved our search options to make it even more effortless to find an institution.
Jun 9, 2018
iOS/Android
- Improved Registration Process – We made it easier for app users to authenticate themselves with just a click of a button in their email instead of manually entering the verification code. Additionally, we no longer require Date of Birth or a Photo to register.
- Simplified Add and Claim Institution Process – Disabled zip code field for countries that don’t support zip codes on all web forms add Institution and claim institutions etc.
May 31, 2018
IDMS
- Improved User Interface -We made major improvements to the user interface in such components as the Card Templates page where you manage your card templates, the Card Builder where you design your ID cards, and the CSV Imports page where you view the status of your data import.
- Added ID Card Slider – We added an ID card slider enabling more fields to be displayed on the card. Each card can have up to three slides: Front, Secondary and Back.
- Simplified Deeplink Functionality – Administrators can now preview deeplink formats from the Card Templates page.
- Made User Authorization Unique per Template – User authorization is now unique per template rather than per account. This means that administrators can use the same Unique Identifier/Security Question 1/Security Question 2 combination in several templates on their IDMS account.
Apr 20, 2018
iOS/Android
- Improved ID Card Dashboard – Introduced Full Card View.
- Identity Exchange Barcode Scanner – Introduced a new feature to scan QR codes for specific actions that require identity exchange between the user and institution.
- ID Photo Peek and Pop View – Peek and Pop View was introduced for viewing images on the card, as well as profile.
- Expiration Date Display on Card – Expiration data can be displayed on the card in user’s timezone or specific timezone set by an administrator.
Apr 20, 2018
IDMS
- New Expiration Date settings – Introduced card expiration functionality to enable administrators to show an expiration date on the card.
- Time Zones for Card Expiration – Enabled different time zones for Card Expiration settings
- Card Renewals – Added functionality for renewals of expired cards.
- Card Template Builder Update – Minor updates on the card template builder to improve user experience.
- Email Updates for Card Data Import – Implemented sending of email updates of total imported and failed card records during Card Data Import.
- Live Chat Support – Added live chat support on IDMS.
Mar 14, 2018
iOS/Android
- New Dashboard design – A new design of the Dashboard has been implemented.
- New Settings page – Settings page has been updated.
- New “My Identity” page – New genders added: transgender, non-conforming.
- New Filters page – Added Country Selector to the Filters page.
- Search by Country – Users can now search for their institution by Country.
- Support for zip codes with spaces – Added support for zip codes with spaces (e.g. ON 2347).
- Face ID recognition on iPhone X – iPhone X users can now unlock their ID app using facial recognition technology.
Feb 21, 2018
IDMS
- New Card Template Builder – Data Sources have been added for quick and easy template customization. Now, depending on the data source selected, card settings will be pre-populated.
- Card Expiration – A feature to set expiration dates to ID cards. Cards will be automatically revoked on users’ phones after the expiration date.
- Code 39 Support – Added support for Code 39, in addition to previously supported QR code, Aztec, PDF417, Code128.
- Edit Self-Issued Card Data – Manually editing self-issued card data for specific cards has been implemented.
- Support for different Date formats – We’ve added support for different date formats to be displayed on the card.
- Delete Card Templates – A button to delete card templates has been added. However, deleting card templates will only be allowed if all cards associated with the template have been deleted.
Nov 29, 2017
iOS/Android
- Widgets – A new way to view card data has been added to the widget screen.
- My Identity – Refactored ‘My Profile’ to ‘My Identity’.
- 3D Touch features – Access to ‘Identity’ widget and option to create card built right away into 3D Touch.
- Rear Camera flash – Rear Camera flash issue was fixed.
Nov 17, 2017
IDMS
- Photo Moderation Panel – A moderation system for images taken by users that allows administrators to review and approve or deny them.
- Restrict Updating Photo – Administrators may also restrict app users from changing their photo ID’s
- Temporary Card Deactivation – A feature to temporarily deactivate a card without removing card data record.
- Manually Add Card User Data – In addition to importing user data via a CSV/TVS file, administrators can now do it manually, one by one.
- Edit Imported Card User Data – Editing imported data for a specific card has been implemented.
- Support for JPG – Image URLs can be uploaded in both PNG and JPG file formats.
- New Card Template Builder – A modern user-friendly system for customizing ID card design, with examples and tool tips.
- New Institution Type – “High School” has been renamed to “School (Pre K – 12)” to include all school levels.
- Parent ID – Schools can now create ID cards for parents.