Request and Review Additional Identity Documents Directly in Your Workflow

Before you can approve a card or issue a credential, you often need more than what was submitted. A passport. A driver’s license. Something specific to your institution. The problem is collecting it — email threads, file-sharing tools, review teams pulling information from three different places before making a call.

Document Moderation in IDMS puts that process where it belongs: inside your existing workflow. Request and review supporting documents without leaving the platform, without manual follow-up, and without the back-and-forth.

Document Moderation is built directly into the ID Management System (IDMS). You enable it when editing your template design and configure it to match what your workflow actually requires. Once enabled, you can request…

• Driver’s license
• Passport
• Custom document

— with a custom name and photo upload limit. You collect exactly what you need. Nothing more, nothing else to chase.

You set the request instructions. Cardholders see clear guidance before they submit — which means fewer incomplete submissions, less back-and-forth, and a smoother review process for your team.

Once a cardholder submits their document, it shows up directly in your moderation panel alongside the rest of their submission. Your reviewers can approve or deny it in the same place they handle everything else — no switching tabs, no hunting down files.

Whether you need a passport for identity verification, a driver’s license for added validation, or a custom document specific to your institution, Document Moderation adapts to fit. One configuration. One place to review. Full control before a credential gets issued.

Manual document collection slows your team down and creates room for inconsistency. With ID123, that friction goes away. Document Moderation lives inside the same platform you already use to design, issue, and manage digital IDs — giving your reviewers built-in document requests, configurable instructions, and a centralized moderation panel they can actually rely on. Everything your team needs to verify identity thoroughly, without adding complexity to your workflow.

If you’re managing identity verification at any scale, this is the kind of control that makes a real difference.