Step 1: Log in to your IDMS account and click on “Card Records” from the navigation menu on the left. Then, click on ‘Records’ on the preferred template.
Step 2: On the “Card Record Dashboard” page, select the card records that you desire to delete, you can either select all records or individual records. Then Click on the ‘Archive’ button.
Note: Archiving a record will remove the card from the cardholder’s mobile device.
Step 3: Click on the Advance Filters link and select the Card Status called, ‘Archived’. You can also choose the Date Range to display only the cards that were archived within a specific date range.
Step 4: Select the archived card(s) you would like to delete. Then hit the ‘Delete’ button to complete the process.