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Knowledge Base

How to install a card from the in-app invitation

Step 1: Download the App

Download the ID123 app from the App Store or Google Play Store.

Download on the App Store
Get it on Google Play

Step 2: Register in the app

Open the app and click “Register” to create an account with the email address that your institution has on record. Then enter the verification code sent to that same email address you provided and click “Verify”.

Important: Please be sure to enter the email address that your institution has on record. If you’re unsure which email address they have on record, please contact them before registering.

Step 3: Open the in-app invitation.

Open the invitation sent by your institution.

Note: If you do not see the invitation sent from your institution, please be sure that you have registered the email address that your institution has on record. If you registered with the wrong email, please log out and re-register with the correct email address.

Step 4: Verify your Identity

Enter the required information requested by your institution.

Step 5: Install your card

Click ‘Submit’ after submitting any other additional information that may have been requested by your institution.

All set!

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