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How to Install Your Digital ID Card Using the ID123 App Search Feature

If you didn’t receive a digital ID card invitation email, you can still install your ID card manually by searching for your institution within the ID123 app. This step-by-step guide will help you install your digital ID card quickly and securely.

Before using the app search method, check your email inbox for a card invitation from your institution. If you received the email, follow the instructions here instead: Install Your Card via Email Invitation.

Step 1: Download the ID123 App

To get started, download the free ID123 mobile app.

iPhone users: Download the app from the App Store.

apple store app

Android users: Download the app from Google Play.

Google play store app

Step 2: Register Your Account

Step-2a

Open the ID123 app and tap Register.

Step-2b-1

Enter the email address you want to use for your account.
Important: Use the email address that your institution has on file.

Step-2c

Check your inbox for a verification code.
Enter the code in the app and tap Verify to complete your registration.

Step 3: Search for Your Institution

Once registered, you’ll need to locate your institution in the app to access your digital ID card.

Step-3a-1

Tap on Search Institution.

Select your institution type

Select your Institution Type (e.g., school, company, association).

Enter your institution’s name and press “Search”

Enter your institution’s name and tap Search.

Select your institution

Choose your institution from the list of search results.

Step 4: Verify Your Identity

To ensure secure access to your digital ID card, you must complete identity verification. Follow the on-screen prompts to verify your identity using the method your institution has chosen (e.g., answering security questions or entering a unique code).

Verify your identity through your institution’s chosen authentication method.
Verify your identity through your institution’s chosen authentication method.

Step 5 (Optional): Submit Additional Information

Some institutions may require extra details to complete your digital ID card setup.

  • Provide any additional information requested.
  • Once finished, tap Submit to complete the card installation process.
Step-5a

Need Help?

If you’re having trouble installing your digital ID card or can’t find your institution, please contact your institution’s ID card administrator for assistance.

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