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Webhook Event Definitions for Actions and Triggers in ID123

Overview of Webhook Actions and Triggers in the ID Management System

In the ID123 ID Management System (IDMS), webhook events can be configured to automate workflows by either performing specific actions or responding to specific triggers. This guide provides a detailed explanation of all supported action and trigger webhook events to help you configure automated processes when managing digital ID cards.

If you're looking to implement a webhook event that isn't listed here, please contact us to inquire about support for additional webhook types.

Webhook Event Definitions

  • Action webhooks perform operations within IDMS when triggered externally (e.g., from a third-party system or platform).
  • These webhook actions are useful for integrating ID123 with external systems such as student databases, HR systems, or CRM platforms.
Action Event Description
Create a Card Record Creates a new inactive card record in the IDMS in the designated card record group.
Update a Card Record Updates specified card details of an existing card record in the IDMS.
Archive a Card Record Archives an existing card record in the IDMS.
Deactivate a Card Record Deactivates an existing card record in the IDMS.
Revoke a Card Record Removes an existing installed card from a user’s digital ID card app.
Activate a Card Record Activates an existing inactive or installed card record in the IDMS.
Delete a Card Record Permanently deletes an existing archived card record from the IDMS.
  • Trigger webhooks are initiated when an event occurs within IDMS, allowing you to notify other systems or automate follow-up actions.
  • Use these trigger events to keep your external systems synchronized with real-time updates from the ID Management System.
Trigger Event Description
Card Installed A digital ID card is installed in one of ID123’s Digital ID Card Apps by the user.
Card Uninstalled A digital ID card is uninstalled by the IDMS admin or by a user from the Digital ID Card App.
Card Updated A card record is updated in the IDMS or by the user through the Digital ID Card App.
Card Record Added A new card record is added to the IDMS by an admin or third-party integration.

Enhance Automation with Webhooks in ID123

Webhook integrations are a powerful feature of the ID123 ID Management System, enabling institutions to streamline ID card issuance, updates, and access control in real-time. Whether you're automating digital ID card creation or syncing external data platforms with card activity, these webhook events provide the necessary tools to create a seamless ID management workflow.

Need a custom webhook?

We're continuously expanding our capabilities. If your use case requires additional webhook actions or trigger events, please contact our support team to discuss integration options.

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