When printing ID cards using the ID123 Print Queue, each job is assigned a status that reflects its current stage in the printing process. These print job statuses help administrators track successful prints, troubleshoot failed attempts, and manage workflow efficiently—especially when using third-party printing platforms or print proxies.
Below, you'll find a comprehensive explanation of each print job status used in the ID123 ID Management System (IDMS).
What Are Print Job Statuses?
Print job statuses indicate the current state of an ID card printing request in the ID123 system. These statuses help you:
- Monitor the progress of print jobs.
- Determine if action is needed.
- Understand failures or errors.
- Track jobs sent to third-party printing platforms or print proxies.
Additional messages received from external systems will appear in the "Status Message" column of the Print Queue for more context.
| Job Status | Description |
| Requested | A print job is requested from the IDMS or a print proxy and is awaiting approval from an admin in the ID123 print queue. When a print job first comes into the print queue it will be given the “Requested” status. |
| Denied | A requested print job is denied by an admin in the ID123 print queue. If a print job has the “Denied” status no further actions can be taken by admin for this print job with the exception of “Delete” |
| Queued | The print job is in the process of being dispatched to a third-party platform. When the account-level setting to automatically print requested print jobs is turned on the print job will skip the “Requested” job status and move directly to the “Queued” status as the first status the print job receives when it comes into the ID123 print queue. |
| Dispatched | The print job has been successfully dispatched from the ID123 print queue to a third-party platform and the system is waiting for the third-party platform to complete the print job. |
| Printed | The print job was successfully printed either from a third-party platform or directly to a local ID card printer from the IDMS. |
| Failed | The print job failed due to one of the following reasons:
|
| Unknown | The status of the print job returned is unknown and final. No more updates are expected and the maximum amount of time has been reached to obtain a status. |
| Canceled | The print john has been manually canceled by an admin. A print job can be canceled in the ID123 print queue at any status unless it is already dispatched. If already dispatched, the print job will have to be canceled from the third-party platform. |
Improve Your Printing Workflow with ID123
By understanding the print job status definitions in the ID123 ID Management System, you can:
- Efficiently manage print jobs
- Quickly respond to errors
- Coordinate seamlessly with third-party print systems
If you're using ID123's cloud-based ID card printing features, or integrating with platforms like Entrust or HID FARGO, these job statuses help ensure clarity and control.
Need Help?
If you're experiencing repeated print job failures or need help setting up your third-party printer integration, please contact our support team.