Installing your digital ID card through the ID123 app is a simple, step-by-step process. Follow the instructions below to register, access your institution’s invitation, and securely install your mobile ID card.
Step 1: Download the ID123 Mobile App
To begin, download the ID123 Digital ID Card App from your device’s app store. This app allows students, employees, members, and residents to access their mobile ID cards securely on their smartphones.
Step 2: Register Using Your Institution Email Address
Open the ID123 app and tap “Register”.
- Enter the email address your institution has on file.
- You will receive a verification code sent to that email.
- Enter the code in the app and tap “Verify” to complete your registration.
Important: You must register using the exact email address your institution has on record. If you’re unsure, please contact your institution before registering.
Step 3: Open the In-App Invitation
After registration, you should see an in-app invitation from your institution.
- Tap the invitation notification to begin the ID card setup.
- If you don’t see an invitation, double-check that you registered using the correct email.
- If the email is incorrect, log out and re-register using the proper email.
Step 4: Confirm Your Identity
Follow the on-screen prompts to verify your identity.
- Your institution may request specific information, such as your name, student ID number, or other identifying details.
- Enter all required fields accurately.
Step 5: Submit and Install Your Digital ID Card
Once you’ve verified your identity and filled out any additional information:
- Tap “Submit”.
- Your digital ID card will be installed in the ID123 app.
- You can now access your card anytime from your phone.
Need Help Installing Your Mobile ID?
If you’re having trouble with registration or card installation:
- Confirm you’re using the correct email.
- Contact your institution directly for support.
- Or reach out to ID123 Support for technical assistance.